Terms & Conditions

This website (goodclean.com.au) is operated by GoodClean By visiting our site or purchasing something from us, You agree to be bound by the following terms and conditions.

We reserve the right to revise these Terms and Conditions, our Privacy Policy and any other website terms and conditions (including but not limited to terms and conditions of purchase) simply by publishing amended Terms and Conditions (or relevant material) online. We are under no obligation to provide You with notice of updated materials.

Price & Payment

All prices are listed in Australian dollars and include GST. Orders must be paid in full prior to processing and dispatch. GoodClean accepts most major credit card and debit card payment. Prices and product availability are subject to change without notice.

Shipping

Freight and shipping prices are subject to change. Shipping cost will be calculated at the checkout. We use a variety of freight suppliers for different destinations. All deliveries require a fixed address as we cannot deliver to post office boxes.

GoodClean does not ship to addresses outside of Australia.

Delivery within Australia is generally within 3 to 7 working days from payment receipt. For bulk or larger orders please allow up to 2 weeks. In the unlikely circumstance where there may be a shipping delay we will notify You, or otherwise please contact us at info@goodclean.com.au. GoodClean will not liable for any losses or damages resulting from late deliveries.

Flat rate shipping $9.95* to Australian delivery locations only, and may be subject to change.

Returns

The Customer shall inspect the Goods immediately on delivery and within 3 days of delivery, and give notice to GoodClean by contacting info@goodclean.com.au of any defect or concern. If the Customer fails to give such notice within that time, the goods shall be deemed to be in all respects in accordance with the order.

Every care is used in the packing, but, unless otherwise agreed, no responsibility is taken for loss or damage in transit or after the receipt of goods. GoodClean is under no obligation to accept goods returned by the Purchaser, without limiting the Purchaser’s rights at general law or under statute. Goods may not be returned unless the goods are physically defective at the time of receipt of goods.

When contacting  info@goodclean.com.au, please provide the original invoice number, item, date and description of goods, all Goods returned shall be in their original containers and should not be soiled, obsolete or damaged as such Goods will be rejected and payment remains due. Any costs incurred in the return of Goods are solely the responsibility of the Purchaser.

 

Promotions

Terms and conditions apply to the use of all promotional vouchers, offers, coupons and codes distributed by Good Clean.

Promotional offers cannot be applied after a purchase has been made. The relevant promotional code must be submitted prior to the checkout. All promotional codes can be used once only. Promotion codes are not to be used in conjunction with any other promotional code or promotional voucher or promotional offer. Promotional codes must only be used by the person to whom the code was specifically provided to, directly from GoodClean. Promotional codes cannot be used on items that are on sale or items that are otherwise excluded or discounted.

Under any of the following circumstances, GoodClean reserves the right to cancel the entire order or to cancel the use of promotional codes at its own discretion where there is suspected: fraudulent and/or suspicious code use; use of any type that breaches any of the above terms and conditions; code abuse – this includes using codes redeemed using multiple accounts, email addresses, usernames, names, or checkouts associated with the same Customer or group of Customers; codes used with intent to deceive (this includes but is not limited to: sharing codes, reselling vouchers, or using codes on orders made and intended for resale).

Additional terms and conditions may be specified in relation to specific promotional codes (for example, duration, discount amount and products covered), and will govern the use and redemption of those vouchers in addition to these terms.

GoodClean reserves the right to change their terms and conditions or cancel any or all promotions at any time without any notice. Promotional codes and offers cannot be exchanged for cash.

In the event of the return of any product purchased using a promotional code or offer, GoodClean will minus the value of that offer from the refund.

Social Media

GoodClean would like to promote a friendly, interactive, and enjoyable online experiences for our Users on our Instagram and Facebook account, as well as our website and any other social media platform that GoodClean uses.

We ask that anyone who chooses to engage with our social media channels to show kindness, courtesy, and respect for all other members of or guests to our social media communities.

Comments must never:

  1. Contain spam, be defamatory of any person, deceive others, be obscene, offensive, threatening, abusive, hateful, inflammatory or promote sexually explicit material or violence.
  2. Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  3. Breach any of the terms of any of the social media platforms themselves.
  4. Be off-topic, irrelevant or unintelligible.
  5. Contain any advertising or promote any services.
  6. Contain self-promotion.
  7. Links or comments containing sexually explicit content material
  8. Discussion of illegal activity
  9. Acknowledgement of intent to stalk an individual or collect private information without disclosure
  10. Violations of copyright or intellectual property rights Content that relates to confidential or proprietary business information

GoodClean reserves the right to remove or edit social media content at its own discretion.

You agree to indemnify GoodClean from any loss or damage to Priceline arising from Your use of Social Media, any breach by You of these terms and conditions of use, or a claim that Your use of this website infringes any intellectual property rights of any third party or is defamatory.

Privacy

Use of this site is subject to our Privacy Policy.

Electronic Communications

By placing an order online, You consent to receiving emails from us to complete the ordering process, e.g. to confirm Your order and to provide fulfillment and delivery updates.

You consent to receive communications from us electronically. We will communicate with You by email or by posting notices on this site. You agree that all agreements, notices, disclosure and other communications that we provide to You electronically satisfy any legal requirement that such communications be in writing.

User Accounts

When registering an Account or providing information on this website, Users must provide accurate and complete information. The Account owner is responsible for maintaining the confidentiality and security of the account, password and computer. All activity made under Your account is the responsibility of the User.

Persons under the age of 18 may only use our website only with involvement of a parent or guardian.

Advice & Information

The advice and information contained within goodclean.com.au and our social media is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While we make every effort to ensure that the information provided is correct, we take no responsibility for any loss or damage arising from its use or misuse.

Purpose of Goods

Upon purchase of goods, the buyer agrees to use the products only for their intended purpose for use in their home residents. Any other use will cause the User to assume full responsibility for any loss or damage arising out of their use.

Applicable Law & Jurisdiction

All purchases are subject to the laws of the Commonwealth of Australia, and where applicable the state of Victoria. By using goodclean.com.au You submit to the jurisdiction of the courts of Victoria and Australia and agree that any legal action will only be commenced in these forums.

Warranties & limitations of liability

This website is provided “as is” and GoodClean excludes all warranties of any kind to the fullest extent permissible by law. GoodClean does not guarantee the accuracy or completeness of the website, any information or content on it, or that it is free of defects or viruses.

To the extent permitted by law, we disclaim, without limitation, all liability for all damage, liability, costs or loss, including direct, indirect or consequential losses, however caused, in connection with Your use of this website or Your use of or reliance upon any of the information, services or materials contained in the website or provided by the website to You.

Nothing in this clause is intended to modify any non-excludable statutory rights associated with the sale of products to consumers.

Copyright

All content on this site, including text, icons, graphics, etc are the property of GoodClean and are protected by Australian and International Copyright law. No part or portion of this site may be copied, sold or used in any manner for any commercial purpose without written consent.

General

In these Terms and Conditions:

We, our or us, goodclean.com.au and GoodClean means GoodClean Pty Ltd (ABN: 79665142188) and includes its directors and employees;

You, Your, User, Customer or Purchaser means the person or Customers using the website;

Any failure by GoodClean to exercise or enforce any one or more of its rights under these Terms will not constitute a waiver of such rights unless such waiver is granted to You in writing.

These Terms and Conditions will be interpreted so that they do not infringe any law or are not invalid. If any term infringes any law or is invalid, it will be read down so that it does not infringe any such or is not invalid. If this is not possible, the term will be severed from these Terms and Conditions without affecting the validity of the remaining terms.

These Terms and Conditions and our Privacy Policy consist of the entire agreement between us and You as regards the subject matter.

Questions regarding our Terms and Conditions, Privacy Policy, or other policy related material can be directed to our email info@goodclean.com.au.